Hands up if you’ve ever been frustrated with your mobile phone plan. Okay, that’s everyone, then. Yeah, it’s well-known that as Canadians we pay much more for our mobile phone and data services, and have far less control over these services than customers in other countries. And there’s not a lot we can do about it.
At least that’s what I thought, until I heard about Public Mobile – a wireless company that prides itself on working with customers, offering choice and giving us control over our wireless spend. Wait: choice and control from a wireless carrier? It sounded too good to be true to me, so I decided to check it out for myself.
So here’s what I found out: Public Mobile sets out to do things differently from the ground up. They’re a SIM-only service, which means you bring your own device, which is great if you already own a phone or can afford to buy one outright (either that or be savvy enough to find a good used one).
The idea is pretty straightforward: when you don’t sell phones, you don’t have to subsidize phones. And if you don’t have to subsidize phones, you can do away with expensive monthly plans and long contracts. And with my onerous 24-month contract expiring this month – and my phone subsidy with it – this is just the right time for me to consider switching.
But before I make the jump from “Big Mobile,” I want to be sure that I can still get all the coverage and service I’m used to. So I did a little more digging, and I have to say I was pretty happy with what I found. Public Mobile runs on the TELUS 4G LTE network so no coverage worries there. And there are NO surprise bills. You choose your term length, a la carte voice, text and data options, so you know what you’re getting up-front and you will never again be surprised by a huge bill for say, data overages (ahem: not that that’s ever happened to any of us, right?)
But what if something goes wrong? Well, Public Mobile’s member community is billed as “the place to get help, give help, share ideas”. If you have a question, ask the community and you’ll get answers from knowledgeable users; and let’s be honest – crowd sourcing is usually a better option than calling your wireless service provider’s 800 number anyway. It gets even better though: join the community and share your opinions and advice, and Public Mobile with reward you with savings on your monthly bill.
I took a look at the options available on the Public Mobile site and found that I could save $50 per month – and that’s before earning rewards.
Convinced? Click here to prove that #TogetherBetterHappens with Public Mobile. If you’re tech-savvy and active on social media like me, your mobile phone is your connection to pretty much everything. But that doesn’t have to mean that your wireless provider should be able to shoehorn you into buying a package that doesn’t suit your needs.
Well, not anymore, anyway.